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SITA Smart Path is the ATI’s most comprehensive whole-journey identity management solution where your face is your boarding pass. At airports worldwide, SITA provides low-touch, self-service and agent-assisted passenger processing solutions at every step of the journey.

Person standing at self bag-drop kiosk in airport

Provide a low-touch airport experience

Our solution supports a more intelligent approach to the connected travel experience by facilitating minimal contact as the passenger travels through the airport. Once biometrically enrolled, there’s no need to show a passport or boarding pass nor touch a device again.

Person with carry-on baggage sitting in airport terminal


Using SITA Flex, passengers are firmly in control of their journey and can perform interactions using their smart devices with no need to handle documents, touch shared devices or continually interact with staff.

Airport terminal seating restrictions for physical distancing of passengers during pandemic control measures.

Increase efficiency of existing infrastructure

SITA’s modular design makes it easy to integrate into existing environments so airports can process more passengers more efficiently than ever before. In addition, it enables more effective use of airport real estate and improved social distancing of passengers.

Supported by SITA Global Services

SITA Smart Path is supported by SITA Global Services (SGS), which provides global business continuity through a flexible service model. Our monitoring service ensures your IT systems are reliable and available, around the clock and around the world. Our experts proactively monitor your infrastructure, identifying and resolving problems before they impact your business.

Explore SITA Smart Path APIs

SITA Smart Path Mobile is an alternate means for travelers to enroll their biometrics using their mobile phone, so ‘their face is their boarding pass’ from the moment they enter the airport.

  • API available

See how customers are succeeding with SITA

The use of biometrics will go a long way in improving the flow of passengers, providing a better travel experience as well as greater operational visibility for the stakeholders.

Suhail Kadri, Senior Vice President Technology & Innovation at Hamad International Airport

Explore related products and APIs

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  • API available

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About us

We are the world's leading specialist in air transport communications and IT solutions. 


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