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Providing comprehensive self-service solutions which automate and facilitate the passenger journey from secure check-in to boarding. Built on proven common-use systems, delivering a low-touch, seamless, secure and cost-effective customer experience.

icon for airport waiting area seat1 billion

passengers enjoy fast, easy boarding every year, thanks to SITA

icon for airport biometric touchpoint600

biometric touchpoints have been deployed at Beijing Capital International

icon for passenger biometric boardingNearly 100%

of British Airways passengers chose biometric boarding from flights from Orlando to London Gatwick

Creating a safer, frictionless passenger journey – through low-touch and contactless passenger processing

A low-touch, biometric and cloud-enabled whole journey identity management solution facilitating self-service travel from check-in to boarding

  • API available

Next-generation cloud-based, open API platform enabling mobility and low-touch operations, on and off-airport


  • API available

Optimize passenger processing and flows with analytics to better understand your passengers

  • API available

See how customers are succeeding with SITA

The use of biometrics will go a long way in improving the flow of passengers, providing a better travel experience as well as greater operational visibility for the stakeholders.

Badr Mohammed Al Meer, Chief Operating Officer at Hamad International Airport

Being a responsible business makes us a better business

We believe that sustainability and corporate social responsibility can make a positive difference for our people, our industry, broader society, and the environment.


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About us

We are the world's leading specialist in air transport communications and IT solutions. 


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