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SITA Flex goes beyond traditional common-use. It is a next-generation platform that facilitates innovation via APIs and the ability to transform your passengers’ experience.

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Unlock the power of mobility

Empower your staff and give passengers greater control of their journey.

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Unlock rapid innovation through building high-value mobile application without certification.

Equipment deployed at airports for proccessing passengers


SITA’s common-use platform has served the industry for over 40 years, and is deployed at over 460 airport locations, used by over 350 airlines with confidence. We continue to evolve the platform resulting in tangible customer benefits.

Supported by SITA Global Services

SITA Flex is supported by SITA Global Services (SGS), which provides global business continuity through a flexible service model. Our monitoring service ensures your IT systems are reliable and available, around the clock and around the world. Our experts proactively monitor your infrastructure, identifying and resolving problems before they impact your business.

Explore SITA Flex APIs

Visit our API catalog to read more about how you can use SITA Flex APIs to manage connections to Flex devices. These APIs can be used for interacting with devices for Self Baggage Drop, Boarding Gate Readers and payment devices. APIs are also available for printing boarding passes, baggage tags and scanning travel documents.

  • API available

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About us

We are the world's leading specialist in air transport communications and IT solutions. 


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