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This page explains how developers can start to use SITA’s range of APIs.


Create a account

To use any of SITA’s APIs you must have a account. Setting up an account is quick, easy and free of charge although there may be fees for some of the APIs within the portal.


Register your account

To set up a account, simply visit our Registration page and complete the details in the form. SITA only provides access to users with a business email address, so you’ll have to enter details of your company as well as some basic contact details.

It’s important that you tell us the country you’re based in. This ensures we can get you the right support.


Log in to your account

Once you have registered on the system you can Log In to your account. As soon as you are logged in you will be able to request access to new SITA APIs, test or develop applications with your existing APIs or update and amend your details.


Request API Access

You can browse information on a selection of our APIs in the API Catalog without a account. However, you will need to register for an account before we can enable access to any our APIs. To request access simply visit our Request API Access page and follow the instructions for the API(s) you’d like to access. Please provide us with a brief description of how you plan to use the API so we can ensure you’re getting the right service for your business. As always, please contact support if you require assistance.


Update your account details

Once logged in, you can edit your account by selecting the Edit tab on your Profile page. You can update a range of account details like name, telephone, country, company or password. If you would like to update your account email address, please log into your account and contact support providing details of your new email address.


Overcome access problems

SITA’s systems are very robust and access issues are rare. If you do experience problems accessing your account, try resetting your password. If you continue to experience issues, please contact support.


Cancel your account

If you would like to cancel your account, please contact support. You must be logged into your account when making this request.


Terms & Conditions

Full details of the Terms of Use, Acceptable Use Policy and Privacy Statement can be found at the following links:


Need Help?

Please contact support if you require assistance.



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