Beacon technology triggers location-specific information for Nice Airport app

Feb 16, 2016

Nice Côte d’Azur Airport is leveraging SITA’s beacon technology to put personalized information at passengers’ fingertips via its new multifunctional app. The new app was launched to coincide with the recent opening of Nice Côte d’Azur Airport’s refurbished Terminal 1 retail area and will also support the refurbishing of the commercial area of Terminal 2 in 2016.

Beacons installed throughout Nice Côte d’Azur airport are registered in the SITA Common-use Beacon Registry, a repository which allows beacon owners (airlines, airports or 3rd parties) to manage their beacon infrastructure and track where they are placed in an airport.

Using the SITA Beacon API to access registry information, the Nice Côte d’Azur Airport app detects proximity values from beacons installed throughout the terminal to discover its location and unlock location contextual information to enhance the passenger experience.

Passengers using the app will also receive retail information and offers relevant to their specific location. The Airport Premier Club passengers using the app will automatically earn points as they pass through the airport.

Jean-Pierre Torres, Head of IT at Nice Côte d’Azur Airport, said: “Increasingly passengers are demanding more control over their airport experience. They want to personalize the services they receive from the airport to their own requirements or needs. SITA’s beacon technology allows us to deliver on this expectation and offer a highly tailored experience to our passengers, in particular our frequent flyers. Indeed, this technology will facilitate access to Fast Track Security for Airport Premier Gold members, allowing them to use their frequent flyer card automatically.”