Dubai Airports Deploys BizTweet API
Feb 20, 2015
Congratulations to our API partner, TIC, with its recent announcement that Dubai Airports is now using its flagship product, BizTweet, to profile passengers and deliver real-time flight information and personalised airport offers to them via Twitter in both English and Arabic. Dubai Airports owns and manages both of Dubai’s airports, Dubai International (DXB) and Al Maktoum International (DWC).
This automated and personalised social media solution enables Dubai Airports to pre-define messages based on passenger data such as flight details and/or their social profile, and facilitates complex, high-volume social communication with all of its passengers.
BizTweet recently won an award for Passenger Innovation at the IATA World Passenger Symposium in San Diego. With social media growing at 20% month on month and with over 284 million active Twitter users, this efficient and scalable solution has the potential to significantly reduce the operational costs of social media strategies for airlines and airports.